Returns & Exchanges

At Cherry Diva, we want you to be completely in love with your new accessories, which is why we offer a hassle-free 30-day return policy for most items in our collection. Please note that for hygiene reasons, earrings and body jewelry cannot be returned unless they arrive faulty.

1

Initiate Your Return

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original Cherry Diva packaging, ensuring all tags are attached and the products are in unworn condition.

3

Ship the Parcel

Print your generated return label and drop the package off at your nearest authorized shipping location or post office.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing